Zach Monroe (A+, MCTS) has a B.S. in Business with an emphasis in Computer Information Systems and a Pre-Law minor from Eastern Illinois University. He has experience in many different areas, including construction of large scale Oracle databases, coauthoring and publishing business plans, and working as a licensed insurance agent, senior customer service representative and trainer for a major insurance company. He was also involved in nonprofit work for Big Brothers Big Sisters, designing and implementing databases and front end software using Visual Basic.

Website: http://www.trainsignaltraining.com